FAQ
Frequently Asked Questions
How does the self-stirring feature work?
The mug uses a magnetic stirring system activated with a single button press to quickly mix drinks smoothly and evenly.
Is the mug rechargeable?
Yes. The SmoothMotion Mug is USB-C rechargeable and includes a charging cable in the box.
Can it be used for hot and cold drinks?
Yes. The mug is suitable for both hot and cold beverages including coffee, protein shakes, matcha, hot chocolate, and more.
Is the mug spill-resistant?
Yes. The included lid is designed to help prevent spills during everyday use and travel.
Are extra stirring capsules available?
Yes. Replacement Motion Capsules™ are available separately in packs of 10.
How do I clean the mug?
The mug should be hand washed gently after use. Do not fully submerge the charging components in water.
How long does the battery last?
Battery life varies depending on usage, but a full charge is designed to support multiple mixing sessions throughout the day.
Does the mug heat the drink?
No. The mug is designed for mixing only and does not include a heating function.
How long does delivery take?
Orders are delivered within 8–11 business days depending on your location within South Africa.
Which courier service do you use?
We ship all orders using Aramex Store to Door service for reliable nationwide delivery.